Terms Of Service

GENERAL INFORMATION

Please read carefully these terms before using this site. By continuing using the site, you confirm that the terms are acceptable for you and you agree to be bound by them. If you do not agree to all of the terms set forth herein, please do not use the site. Rocket League Exchange is a platform that is used to search and trade virtual items between the users of Rocket League which is owned by Epic Games (US). The users can only select Rocket League supported virtual items and exchange these between Steam users who are registered at Steam under the user agreement, subject to the terms proposed by Rocket League Exchange. The virtual items shall be exchanged in game, in accordance with the Terms of use of Rocket League. Rocket League Exchange is not affiliated in any way with Valve, Psyonix, Epic Games and their affiliates. Rocket League Exchange has no relation to gambling. Rocket League Exchange does not hold any drawings, lotteries and virtual casinos. Rocket League Exchange balance represent no value, therefore it is not an unit of value, it also can not be used for bets and can not be transferred to any other sites.

USAGE OF THE WEBSITE

To use Rocket League Exchange you must be aged 18 or over. You affirm that you are more than 18 years of age. If You are under 18 years of age, then please do not use the Rocket League Exchange Services. You may attempt to improve the website by developing and using dedicates solutions or bots to automate operation of the website, however, you can't intervene or compromise internal operating algorithms of the website.

EXCHANGES

All trades made with our bots are independent from each other. Extra balance from one trade will be saved on your on-site balance and can be used later. However, there is no guarantee that there will be any available items for that price.

SECURITY

User shall check exchanges on his own. A user shall be held solely responsible for their account and password, and for keeping the password confidential. A user shall be also held solely responsible for restricting access to their account they use at this website.

Staff members will never send you empty trade offers asking for item verification. Also, do not add any staff members on Steam for site support.

WEBSITE RIGHTS

We reserve the right to refuse any item.

We reserve the right to deny service for any reason.

We do not offer trade refunds for any reason. All trades are final.

AMENDMENT OF TERMS AND CONDITIONS

https://rl.exchange/ website may amend these terms and conditions from time to time. Amended usage terms and conditions of this website shall take effect as soon as published at this website. Look through this page at a regular basis to stay updated of the current version. These Terms of Service can only be modified by Rocket League Exchange.

ASSIGNMENT

The website Administrator may assign, subcontract or otherwise transfer their rights and/or obligations hereunder without notifying you so or obtaining your consent. You, however, may not assign, subcontract or otherwise transfer your rights and/or obligations hereunder.

STORAGE AND WITHDRAWAL OF USERS’ ON-SITE BALANCE

When registering at the Rocket League Exchange website via Steam, a user automatically gets Rocket League Exchange profile that contains on-site balance.

In case of BUY ROCKET LEAGUE ITEMS mode a user purchases on-site balance through the selected payment method, which is then voluntarily converted to selected items at the exchange rate displayed on the site.

A user may only request an exchange the Rocket League Exchange balance for virtual goods which are offered at the website.

Rocket League Exchange balance holds no value and cannot be withdrawn from a user’s account in monetary terms.

We reserve the right to ban a user’s account without explanation, shall the user violate the Terms of Service.

A user shall replenish his Rocket League Exchange balance via any of available payment systems at the website (“Payment Service Providers”). When topping up the balance, a user may be awarded a bonus at % of the amount paid using the website, at the time the money was transferred.

A user acknowledges and agrees that he himself is the owner of any credit card accounts, or any other payment methods that a user uses to make payments.

A user agrees that Rocket League Exchange is not responsible for the actions of any third-party payment processors and, in the event of any dispute resulting from the actions of a third party payment processor (such as holds imposed by a third party payment processor), user agrees to work with the payment processors directly.

Rocket League Exchange may also provide information in response to valid legal processes, such as subpoenas, search warrants and court orders, or to establish or exercise its legal rights or defend against legal claims. Rocket League Exchange shall not be liable for any use or disclosure of such information by such third parties.

User is responsible for any fees, taxes or other costs associated with the purchase and delivery of items resulting from charges imposed by relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

TITLE

All benefits, rights of ownership and Service profit shall be and remain sole property of rl.exchange and of the third parties which submit the relevant operating equipment and techniques. The website and the Service are protected by copyrights, by the trademark, and by other local and international intellectual property laws.

CONTACTS

Live Chat: Click Here

Email: please-use-livechat@rl.exchange

REFUND, RETURN, CANCELLATION POLICY

All trades are final and cannot be canceled.

Monetary transactions are subject to Refund Policy available on https://rl.exchange/refund-policy

USER’S STEAM PROFILE INFORMATION

When you login to our website through Steam, we will be collecting your public Steam profile information in our database. We can not see the username, email or password of your Steam Account. We will store logs when you use our website. They will be mainly used to prevent abusive usage of our website and will be automatically deleted after 1 month.

SIGNING IN THROUGH STEAM

When you sign in through Steam, we are not provided with your login credentials, instead we are given your Steam64ID, which is a value unique to your Steam account.

OWNERSHIP AND LEGAL COMPLIANCE

User represents and warrants that he or she owns any Items listed by user for sale on the Website and is compliance with all applicable laws in connection with the sale of such Items.

COOKIES

Our Site may use web cookies to enhance user experience. By using our site you accept the usage of cookies. We use cookies in order to improve your experience on the site by tracking information like session tokens. All sessions are kept secure on our servers.

THIRD-PARTIES

Your Name, SteamID and Steam Profile will not be shared with third parties; All data about your trades will be kept anonymous and secure.

CLASS ACTION WAIVER

You agree not to act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any claim arising from or relating to use of the Website, Services, Privacy Policy, or these Terms of Service. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your individual claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.

ARBITRATIONS

Any claim or dispute between user and Rocket League Exchange that arises in whole or in part from your use of the Website or Services shall be decided exclusively by an arbitrator located in London, United Kingdom.

INTEGRATION

These Terms of Service constitute the complete and final expression of the entire and only understanding between You and Rocket League Exchange relating to the subject matter of this agreement and supersedes any prior written or oral representations.

NO WAIVER

Rocket League Exchange waiver of any breach of this Agreement by You will not be a waiver of any other prior or subsequent breach.

SEVERABILITY

If any provision of these Terms of Service is deemed invalid or unenforceable under any statute, regulation, ordinance, or by an arbitrator or court of competent jurisdiction, then such provision shall be deemed reformed or deleted but only to the extent necessary to comply with such statute, regulation, ordinance, arbitrator, or court, and the remaining provisions shall remain in full force and effect.

INDEMNIFICATION

A user agrees to defend, indemnify, and hold harmless Rocket League Exchange, its licensors, licensees, distributors, agents, representatives and other authorized users, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, attorneys’ fees, and expenses arising out of or in connection with (i) your use of the Website or Services, (ii) your violation of these Terms of Service, (iii) the sale, purchase, or use of any Goods, (iv) your violation of any third party right, including, but not limited to, copyright, trademark, or privacy right, and (v) any submission by You that causes damage to a third party.

A user obliges to cooperate as fully as reasonably required in the defense of any claim. Rocket League Exchange reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by user. Users shall not enter into any settlement agreement that affects the rights of Rocket League Exchange without Rocket League Exchange prior written approval.

LIMITATION OF LIABILITY

NEITHER Rocket League Exchange NOR ANY OTHER PARTY INVOLVED IN CREATING OR DELIVERING THE WEBSITE OR SERVICES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH (I) ANY USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES, OR APPLICATION, OR (II) THE SALE, PURCHASE, OR USE OF THE GOODS.

THE FOREGOING LIMITATION APPLIES REGARDLESS OF THE NATURE OF THE CAUSE OF ACTION (WHETHER BREACH OF CONTRACT OR TORT, INCLUDING NEGLIGENCE) AND EVEN IF Rocket League Exchange HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGE OR LOSS.

THE FOREGOING LIMITATION APPLIES TO ALL DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO: (I) ERRORS, MISTAKES, OR INACCURACIES; (II) PERSONAL INJURY OR PROPERTY DAMAGE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS, INCLUDING ANY PERSONAL OR FINANCIAL INFORMATION STORED THEREIN; (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED THROUGH THE WEBSITE OR SERVICES; AND/OR (V) ANY GOODS SOLD OR PURCHASED.

To the extent that any jurisdiction does not allow the exclusion or limitation of incidental or consequential damages, the above limitation shall apply to the extent permissible under applicable law.

Rocket League Exchange AGGREGATE LIABILITY TO USER IN ANY CIRCUMSTANCE IS LIMITED TO EITHER THE AMOUNT PAID BY USER TO https://rl.exchange/ OR $100, WHICHEVER IS GREATER.

PAYMENTS

Payments are processed by:

Virtual Asset Empire Ltd,
13 Kypranoros Str., Evi Building, 1st Floor, Office 102,
1061 Nicosia, Cyprus

GOVERNING LAW & ARBITRATION

Any dispute, controversy, difference or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be exclusively referred to and finally resolved by arbitration administered by the BVI International Arbitration Centre (BVIIAC) under the UNCITRAL Arbitration Rules in force when the Notice of Arbitration is submitted, as modified by the IAC Procedures for the Administration of Arbitration under the UNCITRAL Arbitration Rules. The law of this arbitration clause shall be the law of the Republic of Cyprus. The place of arbitration shall be Road Town, Tortola, British Virgin Islands. The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English.

Prior to the commencement of arbitration, the parties shall take reasonable efforts to resolve dispute, controversy, difference or claim amicably for three months from the date of the notification of the dispute.

ADDITIONAL TERMS AND CONDITIONS; EULAs

Payment Service Providers

The terms between Payment Service Providers and customers who utilize services of Payment Service Providers are governed by separate agreements which can be found at their websites and are not subject to the Terms on this website. In order to proceed the payment transaction, you temporary entrusts the Payment Service Providers with subject of the transaction, and Payment Service Providers take responsibility for the product and for the transaction processing.

With respect to customers making purchases through Payment Service Providers checkout, (i) the Privacy Policy of Payment Service Providers shall apply to all payments and should be reviewed before making any purchase, and (ii) the Payment Service Providers Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition, the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or Payment Service Providers. You will be bound by any EULA that you agree to. You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us via Live Chat here, or by email at please-use-livechat@rl.exchange

Questions related to payments made through Payment Service Providers should be addressed to Payment Service Providers accordingly.

Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.

If you require any more information or have any questions about our Terms of service, please feel free to message the Live Chat

G2A Pay

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the ""G2A Pay services provider"") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website.

In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or ""EULAs"") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

For customer service inquiries or disputes, You may contact us via Live Chat here, or by email at please-use-livechat@rl.exchange

Questions related to payments made through G2A Pay services provider payment should be addressed to paymentissue@g2a.com.

Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.